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FAQ

What methods of payment do you accept?

Products can be purchased using credit card payment, which is processed securely through our website.

How long does shipping take?

Shipping times vary depending on the destination country. Delivery may take longer for certain regions.

For detailed shipping times to your specific location, please visit our Shipments page.

How can I return an item

To return an item, please follow these steps:

1. Ensure the product is in the same condition as when you received it.
2. Contact us at info@solaraction before sending the item back.
3.Ship the item to the provided return address.

Please note that the return shipping costs are the customer’s responsibility unless the return is due to an error on our part. In such cases, we will cover the return costs.

Do you offer products to individuals , or only certified installers?

At SolarAction, products are available for both individuals and certified installers. They can be easily ordered through the website.
Businesses with a VAT number can access the installer/reseller website with PRO pricing.

Contact us

Our dedicated SolarAction team is here to assist you!

Feel free to get in touch with us for quotes, product inquiries, shipping options or any questions you may have. Our team is ready to help!

Part of Natec Sunergy B.V.

CoC:17168905 
VAT: NL813778736B01

Questions?

We are here for any question. We are available on business days between 8:30 and 17:00

Location

Pater van den Elsenlaan 4B

5462 GG Veghel

The Netherlands